Air Asia Complaint - Part 2
I can't believe Uncle Tony replied my e-mail...
I would not have expected a busy CEO like Tony to reply my e-mail complaint within 24 hours interval. And he did. He has the courage to apologize on behalf of Air Asia and his staff's mis-behaviour too. I'm impressed. This goes to show that he is really serious about his airline business and its image.
You see, I'm not seeking any kind of compensation for the agony his staff have caused me. An open and proper apology from Air Asia would be more than sufficient to calm down my fury.
But hey, Uncle Tony is now asking his PA to issue me free ticket to make up for the anguish I silently suffered. I really don't mind accepting this kind of courtesy offer extended by him. Who don't like free rides you tell me?! Muahahahahaa. At least I'm honest about it.
Now now, will you please excuse me, I need to drop Uncle Tony a reply and give him my phone number for his staff to contact me. I want to make sure that he and his elite management team are sincere and not taking me for a FREE ride. ;)
Cheeeerios!
Ed note:
1) I want to thank Peter for giving me Tony's e-mail address.
2) I hope I'll be given at least two FREE return tickets (instead of one, don't like to travel alone) to any destination in Asia.
3) Lesson learnt: MUST DIE-DIE OSO RECORD DOWN THE NAMES OF THE PEOPLE WHO CAUSE YOU GRIEVANCES AND ANY COMPLAINT MUST GO STRAIGHT TO THE BIG BOSS.
Related post:
Air Asia Complaint - Part 1
You see, I'm not seeking any kind of compensation for the agony his staff have caused me. An open and proper apology from Air Asia would be more than sufficient to calm down my fury.
But hey, Uncle Tony is now asking his PA to issue me free ticket to make up for the anguish I silently suffered. I really don't mind accepting this kind of courtesy offer extended by him. Who don't like free rides you tell me?! Muahahahahaa. At least I'm honest about it.
Now now, will you please excuse me, I need to drop Uncle Tony a reply and give him my phone number for his staff to contact me. I want to make sure that he and his elite management team are sincere and not taking me for a FREE ride. ;)
Cheeeerios!
Ed note:
1) I want to thank Peter for giving me Tony's e-mail address.
2) I hope I'll be given at least two FREE return tickets (instead of one, don't like to travel alone) to any destination in Asia.
3) Lesson learnt: MUST DIE-DIE OSO RECORD DOWN THE NAMES OF THE PEOPLE WHO CAUSE YOU GRIEVANCES AND ANY COMPLAINT MUST GO STRAIGHT TO THE BIG BOSS.
Related post:
Air Asia Complaint - Part 1
Labels: Rants
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